All sales are Final. We apologize, but we are not able to give refunds as each product is made to order. Once an order is placed, your contest entries are automatically submitted to our sweepstakes company and cannot be withdrawn. We cannot tamper with the entries for the giveaway vehicles.
If a Mistake was made with your Order - such as Incorrect Size chosen for Apparel, Email us within 24 Hours to Correct the Mistakes Made! Each Product is Made to Order - after 24 Hours your Order has been Fully Processed.
Your order will normally ship 7-14 business days after being placed through our website. Please note that although our website may provide shipping time frames, these are only estimates. These shipping time frames are not meant to be promises or commitments of arrival times. Please do not rely on them for your item to arrive according to those dates. Delivery times vary due to many things including how many orders we receive, status of inventory, and more. Please be patient, and we will contact you with a tracking number as soon as it is available.
We are NOT responsible for incorrect addresses given by the customer or packages stolen after delivery. If the tracking number shows the package was delivered, the responsibility falls on the customer.
Customers are responsible for ensuring they have entered a correct delivery address at checkout. Your items will be sent to the exact delivery address stated on your order and if this is incorrect we unfortunately cannot reimburse you if your order does not make its way to you.
Return to Sender Orders:
Goonzquad Gear LLC is not responsible for any additional costs that may occur through duties, taxes, and any other fees that may arise due to international customs and shipping costs. You are purchasing our products knowing additional costs that may occur are solely the responsibility of you, the purchaser.